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Customer care: 920005002

FAQ
FAQ
MEDICAL CLAIMS PROCEDURE

Reimbursement of medical expenses:
• The insured person should refer only to the approved medical providers stated in the policy.
• In certain cases may you will not be able to find appointed medical provider, in this case ARABIA Insurance cooperative Co. will accept your bills for reimbursement.
• In order for the claim to be eligible for reimbursement:
a. You must fill in the reimbursement form completely.
b. Forward originals of Doctor's prescriptions, pharmacy bills and all cash receipts.
c. Original detailed medical report.
d. A copy of the medical card.
• Emergency cases and in cities where no providers ARABIA Insurance cooperative Co. will accept your bills subject to the stated policy conditions.


PROPERTY & CASUALLITY CLAIMS

ARABIA Insurance Cooperative Co. pays magnanimous attention to property and casualty claim services due to the nature of risks covered and the complexity of losses. Thus, the P&C Claim Management Services Dept. is run by a team of experienced and qualified professionals and supported by an advanced information system to offer our clients with prompt and efficient claims services. This department provides quick and fair settlement of claims, delivers technical advice to the clients with regard to the claims and risk control that helps minimization of losses. Although the services of qualified independent Loss Adjusters and Surveyors are utilized their work quality is regularly monitored.


Health Insurance
Health insurance coverage is provided in accordance with Cooperative Council ...