Customer care: 920005002

General Claims
General Claims Procedure


Arabia Insurance Cooperative Co. is keen to provide a proper service with the highest level of professionalism and efficiency to our clients in the event of loss or incident, this is done through our claims department that manage all cases in a appropriate way meeting each claim circumstances.


This is reflected in the immediate decision-making in the event of loss or incident by processing the needed survey, completing all information and preparing documents in order to settle all claims and pay the ensuing compensations in the shortest time possible according to the insurance policy,

We are realizing our clients time value in which they will find all support and interaction by the Claims Department and their experienced and capable representatives.


In addition ARABIA is dealing with accredited and competent loss adjusters and surveyor offices with local and international experience and standards.


Our claims department is focused to serve our clients for their various insurance products relating to engineering, property, marine, energy and miscellaneous liabilities products.


For further information or queries please contact the nearest branch, From Saturday to Wednesday - In the hours from 8:30 am to 5:30 pm.


Unified Number: 920005002


If any event giving rise to or likely to give rise to a claim under a Policy, please immediately give notice to the concerned authorities i.e. Civil Defense and Police if the event is fire, theft or suspected theft or willful or malicious damage.

Please don’t repair or replace the damaged property unless being advised by the Company or to coordinate the matter immediately with the Claims Department of the Company.


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